AI Enablement & Automation Specialist

Key responsibilities

AI Enablement & Model Usage

• Understand the strengths and limitations of different AI models and tools (e.g. ChatGPT, Claude, Gemini, image and automation tools)
  
• Select the most appropriate model or tool for specific business use cases
• Apply NLP and AI prompting frameworks to design clear, reliable, and reusable prompts
• Test and refine prompts to improve accuracy, tone, consistency, and usability

Automation & Process Improvement

Identify opportunities within the business where AI can:

• Reduce manual effort
• Simplify routine tasks
• Improve turnaround times and consistency

Assist with the design of AI-enabled workflows, templates, and automation solutions

Support basic automation through:

• Python scripts
• API integrations
• No-code / low-code tools where applicable

Document workflows and ensure they are easy for teams to adopt

Quality, Governance & Risk Awareness

• Validate AI outputs and monitor for errors, hallucinations, bias, or inappropriate responses
• Apply basic data privacy, security, and ethical AI principles
• Maintain internal prompt libraries, templates, and usage guidelines

Collaboration & Enablement

• Work closely with internal teams to understand business needs and pain points
• Translate operational requirements into AI-assisted solutions
• Support internal training and enablement on effective AI usage
• Stay informed about emerging AI tools, features, and best practices

Minimum requirements

• 1–4 year's experience working with AI tools, automation, or digital workflows
• Strong familiarity with generative AI models and how they differ in capability and use
• Demonstrated experience with NLP and AI prompting frameworks
• Excellent communication and interpersonal skills.

Basic programming skills, preferably:

• Python, and/or
• API integrations
• Strong written communication skills and attention to detail
• Analytical mindset with a practical, problem-solving approach
• Ability to identify opportunities where AI can improve business processes

Preferred Qualifications & Experience

• Degree or diploma in IT, Computer Science, Data / AI, Engineering, Linguistics, or a related field
• Experience supporting AI use cases in business environments (HR, Ops, Sales, Marketing, Admin, etc.)
• Exposure to workflow automation, systems integration, or digital process improvement
• Basic understanding of data governance, cybersecurity, and ethical AI principles

Level & Experience Fit

This role is intentionally positioned as an early-to-mid career specialist role.
It is not a senior architect or leadership role, but offers strong growth into:

• AI Specialist
• AI Automation Lead
• Digital Solutions / Process Optimisation roles

Benefits & Development

• Hands-on exposure to real business AI use cases
• Opportunity to shape how AI is practically adopted across the organisation
• Strong development pathway into advanced AI and automation roles
• Involvement in a growing digital transformation journey at Imagemakers

Personal Attributes

• Curious, proactive, and solution-oriented
• Comfortable experimenting, testing, and iterating
• Able to balance innovation with responsibility and governance
• Strong collaborator who can translate technical ideas into practical outcomes

Why join us

• Work in a dynamic, growing business where finance plays a key role in operational success.
• Gain exposure to both domestic and cross-border financial processes.
• Join a supportive, professional team that values precision, teamwork, and growth.

How to apply

• Email your CV and supporting documents to Tiffany Venter, Chief Human Resources Officer, to careers@imagemakers.co.za by 27 February 2026.
• Please note, that if you do not meet the minimum requirements you will not be considered.